We are Hotelplan Limited, trading as Just France and our registered office is 10-18 Putney Hill, london SW15 6AX.

Prices are per property, for one or two weeks and include the cost of the accommodation and return channel crossing as indicated as FREE on the Channel Crossings chart for all passengers (unless otherwise stated) and one car. A supplement is payable for each additional car. Supplements are payable for alternative routes and for cabin accommodation. Water, gas and electricity at your holiday property are included in the price unless otherwise stated. In cases where they are not included, the charges will be payable to the owner or his representative before departure.

A supplement may sometimes be payable for electricity over and above a certain number of kilowatts used, as indicated under the accommodation description.

Multiple Centre Holidays are possible and our Reservations Consultants will be happy to supply a quote.

Travel pack - for every booking we provide a comprehensive Travel Pack containing detailed instructions on how to find your accommodation together with a route map of France and a GB sticker for your car.

Linen - Although sheets, pillowcases and towels are not usually included in our prices, bed linen is available at many of our properties as indicated under each description on payment of a supplement.

Heating - If required, heating will be charged as an extra, payable locally. In some cases where there is an open fireplace, firewood may be provided.

Telephone - The cost of calls where a telephone is provided, and in some cases a connection charge, are payable locally.

Extra beds - It is sometimes possible to accommodate extra people, but only by prior arrangement with our reservations staff. Where it is possible to do so, an appropriate charge per person per week will normally be payable. It is not permitted to exceed the advertised number of occupants of a house, whether with additional adults or children, without prior agreement. Property owners reserve the right to refuse entry to the property if a party has additional members over and above the advertised capacity.

Cots - These are available in most of our properties at no extra charge or they may be hired locally.

Special requests - Whenever possible we try to meet clients' requests for cots, extra beds etc, but unfortunately we cannot guarantee that these facilities will always be available.

Travel Insurance - click here.

Cleaning - Maid service is not included in our prices and you are expected to clean your house before departure. If this is not done you may incur a cleaning charge.

Taxe de séjour - Payable locally in most areas. Please allow €0.60-0.90 per person per day.

Refundable Security Deposit - This is payable locally and is a transaction between you and the owner or their agent to cover the cost of breakages, damage or additional cleaning costs. Allow €400 per property - sometimes higher in the case of larger properties with private pools or where a telephone is installed. Sometimes you may be asked to send a UK cheque to the owner before departure. Otherwise payment must be made to the owner or owner's representative upon arrival in cash or by Travellers Cheques and will normally be returned to you prior to departure. In the event that your security deposit cannot be returned to you on your departure (e.g. if the owner is unavailable and/or you have an early morning departure) please allow up to 56 days for this to be forwarded to you at your home address. Please note that you are responsible for the cost of any breakages or damage to your holiday property which you may cause and you should therefore ensure, if you do not take the Just France recommended insurance, that you have an equivalent Personal Liability cover to meet the above costs.

Local Assistance - For all of our accommodation you will find either the owner, or the owner's representative or a local agent on the spot to assist you in case of problems. However, as not all of them speak English please make allowances for language difficulties. In case of problems which cannot be solved locally you will be given a Just France emergency telephone number to call to provide assistance.

Transport - If we are unable to book your exact requirements we will book the nearest available alternative service. Please remember that certain routes become heavily booked very early for peak dates and your first choice may not always be available especially if you book late. Occasionally it may be necessary to request a particular route with the chosen carrier, in this instance, please allow approximately 48 hours for confirmation.

Accommodation on request - Where accommodation is requested the contract shall exist from when the property is confirmed as available by the owners.

Amendments - Any changes to your booking will result in a £15 amendment charge to a maximum of £45. Amendments will only be accepted from the party leader.

Tickets - These will be sent after the full payment has been made, normally about 2-3 weeks before your departure. We regret that we cannot send tickets to individual party members and all correspondence is sent to the party leader. In the event of very late bookings or lost tickets, replacements will be arranged "on departure". This allows you to drive up to the check in desk at your departure port, quote your reference number and obtain your tickets without fuss.

Cancellations - These must be notified to Just France in writing and will be processed on the day on which they are received. Please see our booking conditions for a breakdown of cancellation charges. Failure to follow this procedure may prejudice any insurance claim.

YOUR ACCOMMODATION
In normal circumstances we ask you to arrive at your property on the changeover day between 5 - 7pm. This allows adequate time for each property to be thoroughly checked between lets. For the same reason, you will be expected to leave before 10am (these timings will be confirmed for each property).
Special arrangements must be made with us in advance for you to gain access outside these times. When booking your ferries please allow sufficient time to reach your destination and if you require any help or guidance our Reservations staff will be delighted to assist.

This website contains a tremendous variety of properties, each hand-picked and inspected by our own staff. When selecting your holiday accommodation please study our description carefully. We do try to guide customers to the most appropriate property depending on the party size and whether you are seeking modern comfort, convenience or character. Furthermore, for those of you not already familiar with this type of holiday it is necessary to explain the following.

Please remember that in more traditional accommodation room sizes will be variable and that staircases may be open tread. Wherever possible we try to point these out in our descriptions, but you should allow for some variations.

It should be noted that many of the properties we feature are only open in the summer months and therefore may be a little musty on arrival. In the case of the older properties, small patches of damp and cracked plaster may be apparent. Most properties are situated in the countryside. If the owners are residing nearby some may have cats or dogs.

Furniture - Most of our properties are privately owned so the type and standard of furnishing does vary according to individual taste. You may also find that the furnishings are in the traditional French style and may not be recent. Floors are often tiled whilst bedrooms may often, though not invariably, be carpeted.

Kitchens - All have a fridge, cooker, plus other basic utensils with crockery, cutlery and glasses for the maximum advertised number of persons. However, you may not always find either a kettle or a tea pot and in smaller apartments you will find hot plates rather than an oven. Dishwashers, washing machines and freezers are often provided, especially in some of the larger houses and where available are indicated under the relevant property description.

Wildlife - For those not already familiar with a rural environment and a warmer climate, we should explain that wildlife often attempts to share your holiday. The odd fieldmouse and an occasional insect may arrive uninvited and the summer may even bring some mosquitoes. These can easily be deterred by buying a small electric diffuser from the local chemist or supermarket and plugging it in overnight.

Noise - Due to the fact that many of our properties are situated in residential or rural areas it is impossible for us to predict disturbance created by roadworks, building works, farm machinery or traffic.

Swimming pools - An ever increasing number of our properties have either private or shared swimming pools,the latter may be shared with other clients and/or the owners. Pools are not normally heated (unless otherwise stated in the property description) and may not be available outside the peak months - please check with our reservations staff at the time of booking. The use of swimming pools, which are unsupervised, is entirely at your own risk. Some, but not all pools, are fenced off, and parents should ensure that young children are supervised in swimming pools at all times.

Early & Late Season - The possibility exists that some of the advertised facilities such as tennis courts, sports activities etc may not be available at the beginning or end of the season due to adverse weather conditions and/or lack of demand.

Gardens - We try to make clear in our descriptions when a garden is enclosed. We cannot, however, guarantee, that if it is so, that it will be impossible for children to escape. Parents should therefore be responsible for ensuring that their children are kept under a watchful eye at all times.

Safety - All of the properties featured do conform with local health and safety regulations. However, please bear in mind that French standards may differ from the UK particularly with regard to plumbing, electical wiring and fixtures and fittings. You may occasionally find loose electrical wires however please be assured that they are fully insulated and completely safe.

Bicycles - At certain properties bicycles are provided free of charge for guests' use, although we cannot promise that these will always be suitable or sufficient in number for every member of your party. Please also note that, from time to time, bicycles may not be available because of the need for repairs.

Barbecues - Please note that in some areas there may be a ban imposed on the lighting of barbecues. This is especially so during the very dry periods. The house or key holder will advise you if a ban is in force.

Babysitting - In many of our houses it is possible to arrange for baby sitting for an approximate charge of €8 per hour payable locally. This can be prebooked or arranged locally. Full details on request. Baby sitters may often only be French speaking.

OTHER IMPORTANT INFORMATION
Medical Treatment - Reciprocal agreements exist in the EC enabling citizens of member countries to receive some free medical treatment on production of form E111. This is obtainable from your local main post office. We highly recommend taking out further medical insurance, as confirmed in the Personal Travel Insurance, and not relying exclusively on these arrangements since they may not be very comprehensive.

Passports - A full EC or UK passport is now required for all persons travelling abroad. The excursion document and a visitors passport are now no longer valid. It is no longer possible to include or add children to a British passport. All children (including babies) who are not already included on a valid 10 year passport will need to hold their own passport if they are to travel abroad.

Money - Credit Cards: These are widely accepted in France and are often valid for use in cash dispensers. Make sure you know your PIN number before you travel.

Cash Dispensers - Certain cash cards issued by UK banks may be used for cash withdrawals from automatic dispensers in France. Please consult your bank for further advice.

Travellers Cheques - These are available from your bank and are extremely useful for paying bills where credit cards are not accepted. Many of our owners will accept these for the security deposit and do not cash them unless there is the need.

Electricity - The Voltage in France is 220v - 240v and is compatible with appliances from the UK. However you will need a plug adapter which you should purchase before leaving in the UK. These are often available for purchase on the ferry.

SECURITY
With the considerable security that being part of such a successful group as Hotelplan Ltd provides, you can book your Just France holiday in the certain knowledge that nothing will be left to chance and that your money is completely safe. We are licensed as Tour Operators by the CAA (ATOL No. 025) and are members of ABTA, so are fully bonded for the financial protection of all our holidays.